Read these carefully Terms and Conditions, as these conditions incorporate the basis on which reservations are accepted for the brands/accommodations “Templo Hotels Group” which constitute the two units “Templo Boutique Hotel” and “Quinta do Templo Country House” belonging to the group EXCLUSIVABRIGO – Indústria Hoteleira Lda. [1]. The Terms and Conditions below are for reservations made directly through the website of the “Templo Hotels Group” at www.templohotelsgroup.pt.
By using this Site, you agree to be bound by these Terms and Conditions.
We may revise these terms and conditions from time to time by updating this page. Revised terms will take effect upon publication. The use of some parts or features of the Site may be governed by additional terms and conditions. Where this is the case, you will be notified accordingly of these additional terms and conditions.
“Templo Hotels Group” reserves the right to charge an early departure fee if the customer leaves before the original departure date and time.
By request. Contact Reception. Additional fees may apply.
A valid credit card is required at the time of booking.
A deposit may be required.
All rates for reservations at a property owned by EXCLUSIVABRIGO – Indústria Hoteleira Lda., are subject to a Cancellation Policy. If check-in is not carried out on the scheduled arrival date, a fee will be charged, as described in the Cancellation Policy. We reserve the right to cancel or modify reservations in circumstances where it appears that a customer has provided an invalid credit card, is involved in fraudulent or inappropriate activities, or the reservations contain or were the result of a mistake or error.
Additionally, we reserve the right to cancel or amend reservations if they do not comply with our terms and conditions. If a customer decides to shorten their stay or check out early, a fee will be applied in accordance with the Cancellation Policy associated with the booking rate.
In cases of cancellations of reservations mentioned above, EXCLUSIVABRIGO – Indústria Hoteleira Lda. has no obligation to guarantee new available reservations or better rates. A new booking at the best available rate will have to be made by the guest at the time of the new booking.
In the “Non-Refundable” rate, payment must be made in full at the time of booking, and when canceling, the total amount will be lost.
In the “Refundable” rate, it is possible to cancel 5 days before the first night, after which the Non-Refundable rate conditions apply.
As a condition of using this site, the guest/customer agrees to provide proof of payment to the reservations department of “Templo Hotels Group” for the booking in the proof of payment. The guest/customer will be fully responsible for any bank fees and/or costs necessary to complete the bank fund transaction(s). Furthermore, the guest/client acknowledges that the reservation may be canceled by the Accommodation if proof of payment is not sent to “Templo Hotels Group” within the 48 hour notification period. The guest/customer will be responsible for any cancellation or no-show penalties that may be incurred and acknowledge that the booking and personal contact information provided is correct for hotel validation purposes.
EXCLUSIVABRIGO – Indústria Hoteleira Lda. and its affiliates reserve the right to cancel contracts at any time based on incorrect information regarding prices or services.
Only the currency used in the booking is confirmed.
In the rare and unexpected event that the property cannot perform the previously confirmed accommodation, it will comply with its rules, assuming the obligation to transfer customers to an alternative property within EXCLUSIVABRIGO – Indústria Hoteleira Lda. or another commercial partner of equal or higher level at no cost to the customer. If there is no property equal to or higher than the original booking, it may be necessary to provide a lower level property to clients. In that case, customers will be reimbursed for any cost savings. The alternatives presented are the responsibility of the Property. If the client chooses a property of a different level than the alternatives presented under this condition, the client will be obliged to pay any difference.
By using this website, you guarantee EXCLUSIVABRIGO – Indústria Hoteleira Lda. that you will not use it for any illegal purposes or those prohibited by these terms, conditions and warnings. Although EXCLUSIVABRIGO – Indústria Hoteleira Lda. periodically checks or analyzes discussions, conversations, publications, broadcasts, advertisements and others on this page, EXCLUSIVABRIGO – Indústria Hoteleira Lda. has no obligation to do so and assumes no responsibility or obligation arising from the content of any other locations or due to any errors, defamations, slanders, insults, gaps, falsehoods, obscenities, pornography, profanity, threats or inaccuracies contained in any information contained in those locations on the site. It is prohibited to publish or transfer any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that may constitute or encourage behavior that is considered a criminal offense, that gives rise to civil liability or that in any way break any law. EXCLUSIVABRIGO – Indústria Hoteleira Ltd. will fully cooperate with all law enforcement authorities or court orders requesting or appointing EXCLUSIVABRIGO – Indústria Hoteleira Ltd. to disclose the identity of any individual who publishes such information or materials.
Notwithstanding, any contrary information contained in these Terms and Conditions, EXCLUSIVABRIGO – Indústria Hoteleira Lda. and its affiliates will not be held liable for indirect damages, losses arising from subsequent damages or special circumstances, including, but not limited to, loss of revenue , loss of profits, loss of use, loss of opportunities, which arise due to the performance or non-performance of obligations under these Terms and Conditions.
EXCLUSIVABRIGO – Indústria Hoteleira Lda. strongly recommends the purchase of a Complete Travel Insurance. We suggest that the policy cover, but not be limited to, the following: loss of payment for cancellation, loss of or damage to personal baggage, loss of money and medical treatment expenses.
EXCLUSIVABRIGO – Indústria Hoteleira Lda. does not control any third-party website and, as such, is not responsible for the content associated with a link or for links present on third-party websites directed by links. EXCLUSIVABRIGO – Indústria Hoteleira Lda. provides these links only for your convenience and the insertion of any link does not imply approval, appreciation or verification by EXCLUSIVABRIGO – Indústria Hoteleira Lda. of the site addressed by the link or any information contained therein.
In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity: Lisbon Consumer Conflict Arbitration Center; Coimbra District Consumer Conflict Arbitration Center; Algarve Consumer Disputes Information, Mediation and Arbitration Centre. Under the applicable legal terms, the Hotel has the right to refuse this arbitration. For more information, please consult the Consumer Portal www.consumidor.pt.
Last update: October 2021
[1] EXCLUSIVABRIGO – Indústria Hoteleira Lda., incorporated and existing under Portuguese Law, with registered office at CM1081 – 1 Sr. dos Aflitos, Quinta do Templo, 7005-874 Évora, Portugal, legal person number 510 903 185, company that operates the TEMPLO HOTELS GROUP, TEMPLO BOUTIQUE HOTEL and QUINTA DO TEMPLO COUNTRY HOUSE;
Templo Boutique Hotel
Rua do Menino Jesus
7005-601 Évora
Portugal
GPS: 38.573217, -7.909195
reservas@templohotelsgroup.com
Tel. +351 266 755 310
(Chamada para rede fixa nacional)
Tlm. +351 962 390 256
Reception Opening Hours
Every day between 08am e as 10pm